Advice and Referral FAQs

Who can receive advice and referral services from KARI?

Families living in Liverpool, Fairfield and Bankstown LGA’s who:

  • Have the primary care of an Aboriginal child aged 0-17 years.
  • Aboriginal youth aged 18-24 years.

If you live outside of these areas, we are happy to refer you a relevant service in your area.

I have an open Family and Community Services case plan, can I access this service?

Yes, depending on the level of FaCs involvement. Please get in touch with our team to see if we can help.

My children are not in my care, can I access this service?

We can provide referral assistance to services that can help you.

How do I access the advice and referral services from KARI?

You can refer yourself by calling us on (02) 8782 0300 or using the online referral portal.

If you’re another service provider professional seeking services for your client, you can refer them to us by calling (02) 8782 0300, or using the online referral tool.

What happens when a referral is received by KARI?

A KARI team member will contact you within two business days.

What do I do if I have any questions or concerns about the service received from KARI?

If you have any questions or concerns about the services provided by our team, please feel free to contact the Coordinator, Community Programs on (02) 8782 0300.