KARI’s Advice and Referral Services will help build stronger, long-term foundations for your family.
Our key focus is to link clients to specialist support, ultimately helping to build sustainable foundations for their families. We offer daily advice and referral services on a number of issues.
Here, you will find information on the following services:
- Emergency relief
- Legal concerns
- Frequently asked questions
- After-hours services
- KARI’s Online Referral Portal
We also provide short-term case management, where an allocated support officer will work with clients for up to six months.
While many clients are referred to us through such services as the police force, educational facilities and family and community services, self-referrals are also a major entry point. We receive phone calls and emails from people in need of assistance every day.
The Advice and Referral Team are waiting to hear from you. If you need assistance with any of these services, please contact us today on (02) 8782 0300.
Please note the Advice and Referral team will only act as a third party advocate on the client’s behalf.
The Advice and Referral Team can offer assistance with accessing public housing, tribunal support, rental arrears, as well as the private rental market.
The Advice and Referral Team can offer assistance in accessing emergency relief for food hampers, hot meal services and utility assistance.
The Advice and Referral Team can offer assistance with resume writing, job search, job applications, as well as providing useful links to employment services.
The Advice and Referral Team can offer assistance with accessing childcare, private and public education schools, finding alternatives to school, completion of tertiary education applications and any general education enquiries.
The Advice and Referral Team can offer assistance with accessing community legal services, while also providing court support and help understanding legal documents.
The Advice and Referral Team can offer assistance with access to specialists, general practitioners and dental services.
After Hours Services
Our office hours are 8:45AM – 5:00PM, Monday to Friday (excluding public holidays). If you’re in a crisis situation outside of these hours, you can contact the following services for assistance:
Emergency Services (Police, Fire, Medical)
1800 152 152 | http://www.homelessnessnsw.org.au/
1800 737 732 | https://www.1800respect.org.au/
Family and Community Services Helpline
132 111 | http://www.facs.nsw.gov.au/
1800 55 1800 | http://kidshelpline.com.au/
131 114 | https://www.lifeline.org.au/
Victims Support Line
1800 633 063 | http://www.victimsservices.justice.nsw.gov.au/
National Home Doctor Service
13 74 25 | http://www.homedoctor.com.au/
KARI Online Referral Portal
KARI’s Advice and Referral team is here to listen to your needs and support you to find the right services for you and your family. You can speak to us by phone or you can visit our Liverpool office.
KARI contact details: 02 8782 0300 | firstname.lastname@example.org