Advice and Referral

KARI’s Advice and Referral Services will help build stronger, long-term foundations for your family.

Our key focus is to link clients to specialist support, ultimately helping to build sustainable foundations for their families. We offer daily advice and referral services on a number of issues.

Here, you will find information on the following services:

  • Housing
  • Emergency relief
  • Employment
  • Education
  • Legal concerns
  • Medical
  • Frequently asked questions
  • After-hours services
  • KARI’s Online Referral Portal

We also provide short-term case management, where an allocated support officer will work with clients for up to six months.

While many clients are referred to us through such services as the police force, educational facilities and family and community services, self-referrals are also a major entry point. We receive phone calls and emails from people in need of assistance every day.

The Advice and Referral Team are waiting to hear from you. If you need assistance with any of these services, please contact us today on (02) 8782 0300.

Please note the Advice and Referral team will only act as a third party advocate on the client’s behalf.

Housing

The Advice and Referral Team can offer assistance with accessing public housing, tribunal support, rental arrears, as well as the private rental market.

Emergency Relief

The Advice and Referral Team can offer assistance in accessing emergency relief for food hampers, hot meal services and utility assistance.

Employment

The Advice and Referral Team can offer assistance with resume writing, job search, job applications, as well as providing useful links to employment services.

Education

The Advice and Referral Team can offer assistance with accessing childcare, private and public education schools, finding alternatives to school, completion of tertiary education applications and any general education enquiries.

Legal

The Advice and Referral Team can offer assistance with accessing community legal services, while also providing court support and help understanding legal documents.

Medical

The Advice and Referral Team can offer assistance with access to specialists, general practitioners and dental services.

FAQs

Find out more

After Hours Services

Our office hours are 8:45AM – 5:00PM, Monday to Friday (excluding public holidays). If you’re in a crisis situation outside of these hours, you can contact the following services for assistance:

Emergency Services (Police, Fire, Medical)
000

Link2Home
1800 152 152 | http://www.homelessnessnsw.org.au/

1800RESPECT
1800 737 732 | https://www.1800respect.org.au/

Family and Community Services Helpline
132 111 | http://www.facs.nsw.gov.au/

Kids Helpline
1800 55 1800 | http://kidshelpline.com.au/

Lifeline
131 114 | https://www.lifeline.org.au/

Victims Support Line
1800 633 063 | http://www.victimsservices.justice.nsw.gov.au/

National Home Doctor Service
13 74 25 | http://www.homedoctor.com.au/

KARI Online Referral Portal

KARI’s Advice and Referral team is here to listen to your needs and support you to find the right services for you and your family. You can speak to us by phone or you can visit our Liverpool office.

KARI contact details: 02 8782 0300 | reception@kari.org.au

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